What is your Patient Retention Rate?
Your clients are offered an increasingly
larger choice of cosmetic surgery service providers thanks to the
popularity of cosmetic surgery and the subsequent entrepreneurial
attraction of many physicians to these services. As such, customer
relationship management plays a large part in reducing marketing
overhead. Implementation of simple and effective measures can create
loyal clients and bring them back to you time and time again. KCMC
can implement simple and consistent routines that can measure and
maximize your client retention rates.
is Unique About You?
The truth is that the business of cosmetic
surgery and medical aesthetic services has become very competitive.
As more physicians join this group, consumers of cosmetic surgical
services are given a greater variety of clinics to choose from.
A proactive and deliberate approach is required to communicate the
uniqueness of every practice to its clients in order to avoid loosing
clients to the clinic next door. A distinct and branded image is required in order to create and maintain a market presence. In everyday terms this means your clients stay loyal to you because you are clearly identifiable among your competitors. We work with our clients to create a strategic vision that will uniquely brand your practice and make it sand out in the crowd.